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Privacy Policy

Effective Date: July 1, 2025

 

Expo Event Productions, located at Fresno, CA, United States, operates the website at [www.expoeventplanning.com] ("Website"). This Privacy Policy outlines how we collect, use, disclose, and protect personal information from our website visitors ("you" or "users"). We are committed to safeguarding your privacy and ensuring compliance with applicable laws, including the California Consumer Privacy Act (CCPA), California Online Privacy Protection Act (CalOPPA), General Data Protection Regulation (GDPR), and other relevant regulations.

 

By using our Website, you acknowledge that you have read and understood this Privacy Policy.

 

1. Information We Collect

We collect personal information that you voluntarily provide, information collected automatically, and information from third-party sources to provide and improve our services.

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1.1 Information You Provide

We may collect the following personal information when you interact with our Website:

  • Contact Information: Name, email address, phone number, and postal address when you fill out contact forms, request event production services, or subscribe to our newsletter.

  • Account Information: Username, password, and other details if you create an account on our Website.

  • Payment Information: Billing details, such as partial credit card information or other payment data, processed securely through third-party payment providers when you purchase services.

  • User-Generated Content: Comments, inquiries, feedback, or other content you submit through forms or interactive features.

  • Event-Related Information: Details related to event planning, such as preferences, event dates, or specific requirements you provide.

 

1.2 Information Collected Automatically

When you visit our Website, we may automatically collect:

  • Technical Information: Internet Protocol (IP) address, browser type, operating system, device information, and internet service provider.

  • Usage Data: Pages visited, time spent on pages, click patterns, and referral URLs.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience, analyze site performance, and deliver personalized content. Essential cookies are necessary for Website functionality, while non-essential cookies (e.g., analytics or advertising) require your consent.

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1.3 Information from Third Parties

We may receive personal information from:

  • Analytics Providers: Tools like Google Analytics provide aggregated data on user behavior.

  • Social Media Platforms: If you log in or interact via social media accounts, we may receive your username or basic profile information.

  • Service Providers: Fraud detection, marketing, or lead enhancement services may provide additional data to improve our offerings.

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2. How We Use Your Information

We use your personal information for the following purposes:

  • Service Delivery: To process inquiries, manage event production services, and fulfill contracts (e.g., coordinating events or processing payments).

  • Communication: To respond to your inquiries, send service-related notices, or provide promotional materials (with your consent where required).

  • Website Improvement: To analyze usage patterns and enhance Website functionality and user experience.

  • Marketing: To send newsletters or promotional offers, subject to your preferences and applicable laws.

  • Legal Compliance: To comply with applicable laws, regulations, or legal obligations, such as tax reporting or responding to lawful requests.

  • Security: To detect and prevent fraud, unauthorized access, or other harmful activities.

 

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties, such as Wix.com (our hosting platform), payment processors, or analytics providers, who process data on our behalf under strict confidentiality agreements.

  • Business Partners: For marketing or promotional purposes, only with your consent where required.

  • Legal Authorities: When required by law, such as in response to subpoenas, court orders, or to protect our rights and safety.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity.

 

4. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance functionality and user experience. Types of cookies include:

  • Essential Cookies: Necessary for Website operation (e.g., navigation, secure areas).

  • Analytics Cookies: To analyze Website performance and user behavior (e.g., Google Analytics).

  • Advertising Cookies: To deliver personalized ads, subject to your consent.

To opt out of non-essential cookies. Note that third-party services (e.g., Google Analytics) may have their own privacy policies, which we do not control. For more information, see Wix’s Privacy Policy.

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5. Data Storage and Security

We store your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Your data may be stored in secure data centers in the United States, Ireland, South Korea, Taiwan, or Israel, as facilitated by Wix.com.

We implement industry-standard security measures, including AES-256 encryption and compliance with Payment Card Industry Data Security Standards (PCI DSS), to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

 

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request corrections to inaccurate or incomplete data.

  • Deletion: Request deletion of your personal information, subject to legal exceptions.

  • Restrict Processing: Request restrictions on how we process your data (GDPR-specific).

  • Data Portability: Request your data in a structured, machine-readable format (GDPR-specific).

  • Withdraw Consent: Withdraw consent for data processing at any time, where applicable.

To exercise these rights, contact us at [info@exporentals.com] or use the "Contact" form on our Website.

 

7. Children’s Privacy

Our Website is not intended for children under 16 years of age. We do not knowingly collect, use, or share personal information from children under 16. If you believe we have collected such information, please contact us immediately to request deletion.

 

8. Third-Party Links and Services

Our Website may contain links to third-party websites or services not operated by us. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

 

9. Compliance with Laws

We comply with applicable privacy laws, including:

  • CCPA/CalOPPA: For California residents, we provide transparency on data collection and sharing, and honor opt-out and deletion requests.

  • GDPR: For EU residents, we ensure lawful data processing, obtain consent where required, and provide data subject rights.

  • PIPEDA: For Canadian residents, we disclose data collection purposes and ensure accountability.

As the data controller, Expo Event Productions is responsible for ensuring compliance, while Wix.com acts as a data processor per its Terms of Use.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our Website or via email (if applicable). The “Effective Date” at the top indicates the last update.

 

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

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Expo Event Productions
3714 N. Valentine Ave

Fresno, CA, 93722


Email: info@exporentals.com


Phone: 559-495-3300

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