Freight Procedures and Explanations
INBOUND FREIGHT
Prices are set per CWT (100 pound increments rounded up to the next 100 pound increment, i.e. 300lbs, 400lbs, 500lbs, etc.). We will accept any weight freight, but will always charge a strict minimum weight of 300 pounds for processing, handling, and other necessary venue practices.
Exhibitor must select either Advanced Warehouse Freight or Show Site Freight Option to receive freight services.
Freight special services rates cover freight handling service for both incoming and outgoing freight. All charges are based on incoming weight only. Where weight tickets or freight bills are not available, our estimated weights will be used.
For special services such as uncrating, unskidding, spotting in booth, local pick-up and delivery, special trips, late freight handling or special handling of materials required because of excessive weight or size, the provided service rates will apply. Rates are per hour, with a one-hour minimum.
PLEASE SEND EXPO A COPY OF THE INBOUND BILL OF LADING
OUTBOUND FREIGHT
Exhibitor must select a method of outbound freight to accompany their inbound freight option. Expo does not provide an "Outbound Freight Only" service.
Exhibitor must complete an outbound bill of lading prior to close of show or freight will be returned to our warehouse at owners expense with premium. Unless otherwise arranged, all shipments will be sent directly from show site at the close of show via the freight service specified by the exhibitor. Exhibitors must make their own ship-out arrangements for any shipments being shipped out directly from show site by their own designated carrier(s). Any shipments not picked up by close of show, will be sent to the Expo Event productions Warehouse and stored until further instruction from the exhibitor, again at the exhibitors expense with premium.
IT IS THE RESPONSIBILITY OF THE EXHIBITOR TO FILL OUT OUTBOUND BILLS OF LADING AT THE CLOSE OF SHOW AND PRESENT THEM TO EXPO TRADESHOW DESK PERSONNEL PRIOR TO THE END OF DISMANTLE.
OUTBOUND SHIPPING PROCEDURES
These outbound shipping procedures apply to all exhibitors, users, customers, etc. that order or intend to utilize Expo Event Productions Trade Show Freight Services.
Necessary Outbound Paperwork
An outbound Bill of Lading must be prepared for each outbound shipment you have from the show and must be turned into the Expo Event Productions service desk prior to your leaving the exhibit area at close-of-show. This is in addition to any Freight Bills provided to you by your designated shipper.
Exhibitor Selected Carriers
The Exhibitor is responsible to make the necessary arrangements for your carrier to pick-up your materials at the close of the show. In the event your designated carrier fails to make the pick-up at show site during the designated break down time, Expo reserves the right to force any shipment onto our trucks, trailers, vans, or any applicable vehicle in order to clear the venue or facility floor required by the Event contract deadline.
Federal Express - Special Information
Should you user Federal Express, DHL or any other freight forwarder, it will be necessary for you to provide the appropriate shipping documents, with your account number clearly visible, and schedule pick-up accordingly.
UPS - Special Information
Any Exhibitor using UPS is required to provide and affix any necessary UPS shipping labels to each item being returned. UPS has very specific requirements for this type of service and it is the responsibility of the exhibitor to ensure UPS requirements are met. We do not provide UPS shipping services from the Show Floor or from our Warehouse. After contacting UPS and confirming the pick-up arrangements, either at the show site or at our warehouse, you must inform Expo Tradeshow personnel of the scheduled arrangements along with your confirmation numbers and a complete Bill of Lading. There are additional charges for having us return your materials to our warehouse for UPS pick-up.
Materials Left on Exhibit Floor at Close of Show
Any materials abandoned without proper paperwork on file or for shipments not picked up at the show site by your designated carrier, will be forced on Expo Tradeshow trailers, trucks, vans, etc. Materials returned to our warehouse will incur a return to warehouse fee along with storage charges when applicable.
ALL CARRIERS SHOULD ARRIVE PREPARED WITH THE COMPNAY NAME, NUMBER OF PIECES, AND DESTINATION FOR ANY SHIPMENT THEY HAVE BEEN DESIGNATED TO PICK-UP. ALL MATERIAL HANDLING, RETURN TO WAREHOUSE, AND/OR STORAGE CHARGES MUST BE SETTLED BEFORE A SHIPMENT WILL BE RELEASED TO ANY CARRIER.
PAYMENT POLICY
This order for goods/services constitutes a rental contract (Contract) between Expo Event Production and the customer (Exhibitor) to purchase rental products for trade show events. All payments are handled via the Wix API and other applicable payment and/or merchant services.
INSURANCE
Facility Management, Show management, nor any contractor to show management assumes responsibility under any circumstances for any merchandise or display material which may become lost, stolen or damaged. You must carry your own insurance to protect your property.